Effective Date: October 24, 2025
1. Introduction
This Privacy Policy explains how Reysion IT Services (OPC) Private Limited ("Company," "we," "us") collects, uses, stores, and protects your information when you use the Stone Town App. It applies to all users globally and complies with Indian DPDP Act, GDPR, and similar data protection laws. This Stone Town App is designed to provide travelers with comprehensive tools for planning trips, discovering destinations, exploring attractions, and managing travel experiences efficiently. We are committed to protecting your privacy and ensuring that your personal information is handled in a transparent, secure, and lawful manner. This Privacy Policy applies to all users of the App, regardless of location, and outlines how we collect, process, store, and share information to deliver services effectively. By accessing or using the Stone Town App, you acknowledge that you have read, understood, and agreed to this Privacy Policy. It is important to review this Policy periodically, as any updates or modifications will be posted within the App and on our website, reflecting changes in regulatory requirements, technology, or services. Users who do not agree with the terms of this Privacy Policy are advised not to use the App. Our commitment extends to compliance with international data protection standards including the Indian Digital Personal Data Protection Act (DPDP Act, 2023), the EU General Data Protection Regulation (GDPR), and other applicable global privacy frameworks to ensure that your personal information is treated with the utmost care and responsibility. Our goal is to empower you with clear knowledge about your rights, choices, and how your data is processed, while enabling us to deliver a secure and personalized travel experience without compromising privacy or security. This document also addresses the collection of both personal and non-personal information, usage of location data, analytics, cookies, data storage, retention practices, user rights, international transfers, and our approach to safeguarding data from unauthorized access, loss, or misuse, ensuring that all users have a reliable and consistent understanding of our data handling practices.
2. Information We Collect
We collect information to provide, maintain, and improve the App’s functionality, personalize content, and offer you a seamless experience. The information collected includes account details such as your first name, last name, email address, and encrypted password for secure login. Additionally, technical information such as device type, operating system version, IP address, unique device identifiers, and app version is gathered to ensure optimal performance, troubleshoot issues, and improve compatibility across devices. With your consent, the App may collect precise or approximate location data to offer personalized travel recommendations, nearby attractions, and location-based features that enhance usability. Usage data, including interactions with different features, session durations, search history, and activity within the App, is recorded and analyzed in an aggregated and anonymized form to identify trends, measure engagement, and continuously improve the App experience. We also collect information voluntarily provided by users through communications, feedback, surveys, or other interactions with customer support or App features. All collected data is handled in accordance with applicable data protection laws, and we take extensive measures to maintain accuracy, prevent misuse, and safeguard user privacy. The combination of personal, technical, and usage data enables us to deliver a highly personalized experience while ensuring that the App functions efficiently across different platforms and devices. Users are encouraged to provide accurate information to facilitate smooth usage and better recommendations, and they retain the right to update or correct their account information at any time to maintain consistency and security within the App environment.
3. Legal Basis for Processing
For users in jurisdictions requiring a legal basis for processing personal data, including the European Economic Area (EEA), we rely on multiple lawful grounds. Consent is obtained when you explicitly permit the collection or processing of data, such as accessing your location or receiving promotional communications. Contractual necessity allows us to manage user accounts and deliver essential App services, ensuring that the features and functionality you expect are available. Legitimate interests are applied to analyze usage patterns, improve services, enhance user experience, and protect the security of the App, provided that such interests do not override your rights or freedoms. Legal obligations require us to process data to comply with applicable laws, regulations, or lawful government requests. By clearly articulating these legal bases, we aim to demonstrate transparency and accountability in all aspects of data processing, giving users confidence that their information is handled responsibly, ethically, and in line with global data protection standards.
4. How We Use Your Information
Your information is used to create a secure, personalized, and efficient App experience. Account information allows us to authenticate users and manage profiles securely. Location data enables relevant travel suggestions, nearby attractions, and customized experiences tailored to your preferences. Usage and analytics data is analyzed to identify trends, improve feature performance, detect issues, and enhance usability across different devices. Communication details are utilized to provide updates on App features, changes to policies, promotional messages, or marketing information, provided that you have consented to receive such notifications. Collected data also serves to prevent fraudulent activity, unauthorized access, or misuse of the App, maintaining a secure environment for all users. This multifaceted use of data ensures that each user receives a seamless and enriched experience, while we maintain strict adherence to privacy laws, minimize data retention, and implement effective security measures to prevent breaches or misuse.
5. Data Storage and Retention
All user data is securely stored on trusted servers with robust encryption, firewalls, access controls, and regular audits. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When data is no longer required, it is deleted or anonymized in a secure manner, preventing identification or misuse. Retention policies are regularly reviewed to ensure that data is not stored longer than necessary, and archival practices are implemented in compliance with legal requirements. By maintaining strict storage protocols and retention schedules, we balance the need for operational functionality with the obligation to protect user privacy, ensuring that sensitive information is not exposed, shared, or misused over time.
6. Sharing and Disclosure
We do not sell, rent, or trade personal information to third parties. Limited sharing occurs only under specific circumstances to maintain App operations or comply with legal obligations. Trusted service providers may process data on our behalf under strict confidentiality agreements to provide hosting, analytics, support, or other App functionalities. Disclosure may be necessary to comply with applicable laws, government regulations, or court orders, ensuring lawful transparency. In the event of corporate changes such as mergers, acquisitions, or restructuring, data may be transferred to the acquiring entity under equivalent privacy protections. Sharing practices are designed to protect user privacy while allowing the App to function effectively, ensuring operational integrity and compliance with global legal standards.
7. Security of Your Information
We employ industry-standard security measures including data encryption, secure authentication, limited access controls, intrusion detection, and regular security audits to safeguard personal information. Despite these precautions, no system is completely immune to breaches. In the unlikely event of a data incident, we will notify affected users promptly in accordance with applicable laws. Users are encouraged to maintain strong passwords, regularly update devices, and follow security best practices to further protect their accounts and personal information. Security policies are continuously updated to respond to emerging threats, technological advancements, and evolving regulatory requirements, ensuring that user information remains protected to the highest standard possible.
8. User Rights and Choices
Depending on jurisdiction, users have rights to access, correct, or delete their personal information, as well as withdraw consent, object to processing, and request data portability. Requests can be submitted to info@reysion-its.com, and we commit to responding within a reasonable timeframe in accordance with applicable law. Users may manage preferences related to location access, communication preferences, and data collection directly through the App or device settings. Exercising these rights ensures transparency, user control, and compliance with global privacy standards, empowering individuals to make informed decisions regarding their personal data. All requests are treated with care, securely processed, and confirmed once completed, providing users with confidence in their privacy rights and protections.
9. Cookies and Analytics
The App may use analytics tools to measure usage patterns, performance, and feature effectiveness. These tools collect anonymized and aggregated data to ensure user privacy. Cookies and similar technologies are used sparingly and only for performance optimization, not for personal tracking or advertising. Data collected helps improve navigation, functionality, and overall user experience without compromising privacy. Users have the choice to manage or disable these analytics and cookies through device or App settings, maintaining control over their digital footprint while still benefiting from a responsive and personalized App experience. All analytics processes are regularly reviewed for compliance, accuracy, and adherence to privacy standards, ensuring transparency and accountability.
10. Children’s Privacy
The Stone Town App is intended for adult users and travelers and is not directed toward children under 18 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from minors. In the event we become aware of data submitted by a minor, it will be promptly deleted in accordance with applicable law. Parents or guardians concerned about the privacy of minors can contact us directly to request removal of any personal data. This ensures that our platform remains compliant with international child privacy standards, including GDPR and the Children’s Online Privacy Protection Act (COPPA), and maintains a safe and appropriate environment for all users.
11. International Data Transfers
Your data may be processed or stored in countries outside your residence. We ensure that appropriate safeguards, including encryption, privacy-compliant service providers, and contractual clauses, are implemented for international transfers. These measures are designed to provide consistent protection equivalent to domestic data privacy laws. By using the App, you acknowledge and consent to such transfers under strict security and compliance protocols, enabling global access and seamless service delivery without compromising personal information integrity. Users retain rights to inquire about transfer mechanisms, cross-border protections, and applicable legal safeguards, providing transparency and assurance regarding international processing.
12. Updates to This Privacy Policy
We may revise this Privacy Policy periodically to reflect changes in technology, regulations, or services. Updated versions will be posted within the App and on our website, including the revised “Effective Date.” Users are encouraged to review the Policy regularly. Continued use of the App signifies acceptance of the updated Policy. Major updates will be communicated through in-App notifications or emails where appropriate. Our commitment to clarity, transparency, and compliance ensures that users are always informed of how their data is handled, processed, and safeguarded within the App ecosystem.
13. Contact Information
For privacy-related inquiries, complaints, or requests, please contact us at:
Company: Reysion IT Services (OPC) Private Limited
Email: info@reysion-its.com
Address: 9A, Old Fatehpura, Udaipur, Rajasthan, India
We are committed to responding promptly to all inquiries and resolving concerns transparently, in accordance with applicable data protection laws and best practices for privacy compliance.